Responsible Gaming
Our Commitment to Safe Gaming
At Forrester's Lane, we're committed to promoting responsible gaming practices. Online pokies should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gambling becomes a concern.
Age Verification
Online gambling in New Zealand is only available to players aged 18 years and over. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
Do you recognize any of these warning signs in your gambling behavior?
- Chasing losses by gambling with more money to recover what you've lost
- Hiding or lying about the amount of time or money spent gambling
- Gambling with money needed for essentials (bills, rent, groceries)
- Neglecting family, work, or personal relationships due to gambling
- Using gambling to escape problems, stress, or negative emotions
- Feeling anxious, irritable, or restless when unable to gamble
- Continuously increasing bets to achieve the same level of excitement
- Failed attempts to cut back or stop gambling
- Borrowing money to finance gambling activities
- Experiencing mood swings related to gambling wins and losses
If you recognize any of these signs, please reach out for support immediately.
Self-Help Tools
Forrester's Lane provides tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you're comfortable losing during a gaming session
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
To access these tools or for more information, please contact our customer support team.
Support Organizations in New Zealand
If you or someone you know is struggling with problem gambling, help is available:
New Zealand Organizations:
- Problem Gambling Foundation (PGF)
Free and confidential support for problem gambling
Phone: 0800 664 262
Website: www.pgf.nz - Gambling Helpline
24/7 support and counselling service
Phone: 0800 654 655
Website: www.gamblinghelpline.co.nz
International Resources:
- GamCare (UK) – Support and information: www.gamcare.org.uk
- GamStop (UK) – National self-exclusion scheme: www.gamstop.co.uk
- Gambling Help Online (Australia) – Counselling and support: www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – Information and resources: www.responsiblegambling.org
- National Council on Problem Gambling (USA) – Helpline and support: www.ncpgambling.org
If You Need Help
Problem gambling is a treatable condition. Reaching out for support is a sign of strength, not weakness. Whether you're concerned about your own gambling or that of someone close to you, professional help is available and confidential.
Don't hesitate—contact one of the organizations above today. You're not alone, and recovery is possible.
Last updated: 2026. For the most current support resources, visit the Problem Gambling Foundation or Gambling Helpline websites.